WHY

MasteringITFast!™ is an IT management system with the essential elements needed to structure the way you lead and run your small technology team.

Document processes. Leverage training. Properly configure tools. Create useful reports. Build improvement momentum.

Develop your management skills using a structured, hands-on learning approach that smooths the difficult transition from peer to manager.

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The Challenge

The MasteringITFast system structures the management world, making a new manager’s skills journey more assured. No more experience gained piecemeal, or senior leaders too busy to nurture budding technical leaders.

Smaller organizations with limited resources can make improvements right – the first time – without costly trial-and-error and time-consuming mistakes.

Your organization can now:

  • Apply the theory from IT training courses to your own workplace quickly, reinforcing learnings with practical experience
  • Overcome framework fragmentation with a single unified approach
  • Properly implement IT Management tools to help with ticketing, workflow and collaboration, by having your requirements clear beforehand
  • Leverage IT Management consulting roadmaps and gap analysis without the high price, all while take action in small, simple steps

How is MasteringITFast Different?

Traditional Way #1: Do It Yourself
Training and Books

MasteringITFast complements training and management books by providing implementation guidance. By helping you avoid common pitfalls, MasteringITFast will increase the likelihood of you successfully adopting the theory. You’ll own the subsequent great results just as if you had done it all yourself.

The New Way: Done With You
MasteringITFast!™

MasteringITFast combines the DIY benefits of reduced implementation cost, improved knowledge and greater solution ownership, together with the timely bespoke expertise you’d receive from a consultant at a fraction of their cost. Get results faster and more confidently, as you’re guided past small beginner mistakes and safely over big obstacles.

Traditional Way #2: Done For You
Consulting

MasteringITFast incorporates the intellectual property (IP) from our many interventions as external experts and combines them into a single solution for the most common IT problems faced by organisations today. MIF combines a common streamlined approach with tailored coaching, so you avoid expensive consulting but still receive the bespoke advice you need to solve your specific problems.

Build Core Management Skills

We’ve taken the most widely taught and respected IT management frameworks, stripped them back, integrated them and laid out a fast-track adoption methodology called MasteringITFast!™.

MasteringITFast!™ helps technical people in smaller organizations build a lean yet robust IT management system using a modular approach.

MasteringITFast!™ complements formal accredited training by creating opportunities to apply learnings, cement knowledge and gain vital experience.

Technical people gain crucial management skills while the organization sees immediate improvements in IT and business performance, along with reductions in cost.

Faster Results

Organization capability lifts and business results improve rapidly.

Cost-effective

Group coaching provides support and accountability, while sharing the expert costs.

Benefits Of MasteringITFast

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Greater Ownership

Participants own the system they build.

More Confidence

New technical managers gain valuable management experience.

Focussed

Best-practice theory provided in timely nuggets, on-demand, as needed.

Save Time

Guided implementation reduces delays and avoids mistakes.

How does it work?

The MasteringITFast system integrates eLearning, a private community forum, and online coaching into an entirely new experience.

With 12 modules that can be completed in as little as 90 days, new managers complete in-work assignments to build a best-practice management system, receiving peer feedback and full mentoring support throughout.

Combined with the Integrated Management System (IMS) of policy and procedure templates, the Roadmap (MAP) visual task management system, and the KPI assessment and measurement system, MIF brings your management adventure to life with instant progress and feedback.

Axelos

ITIL and PRINCE2
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The Open Group

TOGAF
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ISACA

COBIT
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ISO

ISO27001, ISO22301, ISO31000, ISO55000
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The Open Group

IT4IT
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Dev Ops

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Agile Business Consortium

DSDM AgilePM & AgileBA
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Business-in-a-Box

MasteringITFast covers all the main aspects of great technology management: people, leadership, process, projects, agile, risk, value, financial and metrics. We start with the basics of service management processes.

Our pioneering MasteringITFast!™ helps you build a complete IT management system as a series of “Minimum Viable Products (MVPs)” starting with:

Change Management

Tap into the world’s most powerful team method for Change Management

Problem Management

Learn the 3 secrets of persuasion to launch Problem Management

Incident Management

Practice the 5 essential ingredients of Process Control on Incident Management

Configuration Management

Avoid the 4 pitfalls when starting Configuration Management

What’s in the Box?

For Individuals

With each Module you will have access to:

Lessons

A set of online Video lessons to review around a main topic.

Assignment

A management assignment you conduct with your team and managers.

Coaching

A group coaching session for as long as you still have questions or need help.

Forum

Online private forum to get peer support and expert review.

Templates

Forms, reports, flowcharts, presentations speed up creation of key artefacts.

To Do List

A simple list of tasks to be completed with links to templates, lessons and your mentor.

Assessment

Visualise progress in real-time as you complete work and your performance improves.

For Enterprises

As Individuals Plus:

  • The Integrated Management System (IMS) is a complete set of policy and procedure documents that comply with international standards (available in Confluence, other platforms coming soon).
  • The Roadmap (MAP) is a capability uplift program that combines the many “to do lists” into an overall strategy, using Kanban and agile principles (available in Jira, other platforms coming soon).
  • The assessment and measurement framework (KPI) links your assignment completion both to an improving capability score and a lift in business performance (available in Excel).

Introducing Your Coach

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Years of Experience

Dean Toovey has spent 30 years working at a junior and middle management level, leading small teams in the adoption of best-practice methods for operations, software development, risk, security, continuity, strategy and governance. With a background in engineering and software, plus a love of story, Dean is a very engaging coach who loves being hands-on. Dean designed the MasteringITFast™ system with the resourcing challenges of small businesses and local government in mind.

Testimonials

Registration

The Beta program will be delivered over 8 weeks with each module including:

  • A live online lesson on the main topic
  • A management exercise to conduct with you, your team and your managers
  • A group coaching session for as long as you still have questions or need help

We are looking for expressions of interest from individuals and organisations who think they can benefit from applying the MasteringITFast! system and are willing to contribute energy and feedback to its evolution.

We don’t accept just anyone because we need collaborators who are most likely to succeed and therefore help prove that MasteringITFast!  works, and quickly.

MasteringITFast! integrates core elements of ITIL, Scrum, COBIT, ISO standards, business analysis and agile project management. You need to have the time, resources and inclination to adopt one or more of these frameworks into your organisation.